My ESC4-IP camera stopped being able to get a clear night vision image years ago, I wrote to Empire and they said they would send me a replacement as it looked like the IR filter was kaput.
Long story short, they never sent me a replacement, I had a altercation with them , got fed up and ended up stuffing it in a closet as dead.
Years later I plugged it back in , and yes it seems that it just does not switch back into night mode, I have eliminated the fact that the IR leds are busted by sticking it in a room with another camera that has fine IR at night , and the ESC4 still does not "see" well at night, despite having the other cameras IR Leds to provide more than enough illumination.
So - Does anyone know if there is an updated firmware for this camera? I am not expecting the firmware update to fix a mechanical filter, but hey, what have I got to lose?
I also have a IPC-1-v(2.0) that has very noisy night image, and was wondering if there was an updated firmware available.
I don't really want to contact Empire directly ,as quite frankly my email address is probably blocked by them.
Hopefully someone can help me out, Thanks in advance!